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Accessibility Statement

Effective Date: 10/2025 

Our Commitment to Accessibility 

MER Notary Services is committed to ensuring that my website and services are accessible  to all individuals, including those with disabilities. I believe that everyone deserves equal  access to secure, professional online notarization services, and I am dedicated to  providing an inclusive digital experience. 

 

I am actively working to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards, which are internationally recognized best practices for web accessibility. Because accessibility standards and technologies continue to evolve, I view accessibility as an ongoing effort and regularly review my website to improve usability for all visitors.​

Accessibility Features 

My website includes the following accessibility features: 

Visual Accessibility 

  • High Color Contrast: Text and background colors meet WCAG contrast ratio  standards for readability 

  • Resizable Text: Text can be enlarged up to 200% without loss of content or  functionality 

  • Alt Text for Images: All images include descriptive alternative text for screen  readers 

  • Clear Visual Hierarchy: Headings, lists, and structured content make navigation  easier 

 

Navigation & Usability 

  • Keyboard Navigation: All interactive elements (buttons, links, forms) can be  accessed using a keyboard 

  • Consistent Layout: Navigation and page structure are consistent throughout the  site 

  • Descriptive Links: Links and buttons have clear, meaningful labels

  • Logical Tab Order: Keyboard navigation follows a logical, intuitive sequence 

 

Mobile & Responsive Design 

  • Mobile-Friendly: Website is fully responsive and works on all devices (desktop,  tablet, smartphone)

  • Large Touch Targets: Buttons and interactive elements are sized for easy tapping  (minimum 44x44 pixels) 

  • Readable on All Screens: Content is optimized for readability on screens of all  sizes 

 

Content & Language 

  • Plain Language: Content is written in clear, straightforward language

  • Structured Headings: Pages use proper ading hierarchy (H1, H2, H3) for easy  navigation 

  • No Flashing Content: No elements flash or blink in a way that could trigger seizures 

 

Ongoing Efforts 

Accessibility is an ongoing commitment. I regularly review and update my website to: 

  • Identify and address accessibility barriers 

  • Incorporate user feedback and best practices 

  • Test with assistive technologies (screen readers, keyboard navigation, voice  control) 

  • Stay current with evolving accessibility standards and guidelines 

 

Assistive Technologies 

My website is designed to be compatible with common assistive technologies, including: 

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack 

  • Screen Magnification Software: ZoomText, MAGic 

  • Speech Recognition Software: Dragon NaturallySpeaking, Windows Speech  Recognition 

  • Keyboard-Only Navigation: For users who cannot use a mouse 

 

Accessibility of Online Notarization Services 

In addition to website accessibility, I am committed to making my online notarization  services accessible to all clients: 

Accommodations Available 

  • Professional Interpreters: Professional Interpreters: Available in 100+ languages, including American Sign Language (ASL). Interpreter services require advance scheduling and may involve an additional fee.

  • Extended Session Time: Additional time available for clients who need it

  • Technical Support: Step-by-step guidance for clients with varying levels of tech  experience 

  • Flexible Scheduling: Appointments available during extended hours, including  evenings and weekends 

  • Alternative Communication: Email, phone, text, or WhatsApp for clients who  prefer non-web communication 

 

RON Platform Accessibility 

I use multiple Remote Online Notarization (RON) platforms (Pactima, NotaryCam) that are designed with accessibility in mind, including: 

  • Keyboard navigation support 

  • Screen reader compatibility 

  • High-contrast visual interfaces 

  • Mobile device support 

 

Feedback & Assistance 

I welcome feedback on the accessibility of my website and services. If you encounter any  accessibility barriers or have suggestions for improvement, please contact me: 

 

I will respond to accessibility inquiries within 2 business days and work with you to  provide the information or service you need in an accessible format. 

 

Requesting Accommodations 

If you need accommodations to access my website or use my services, please let me know. I am happy to provide:

  • Documents in alternative formats (large print, audio, accessible PDF)

  • Assistance navigating the website or scheduling an appointment

  • Extended session time or additional technical support

  • Alternative communication methods (phone, email, text)

 

These accessibility accommodations are provided at no additional cost.

 

Some services, such as professional interpreters (including ASL), may require coordination with a third-party provider and may involve an additional fee. Any such fees will always be disclosed and approved in advance before the appointment is scheduled.

 

My goal is to ensure that all clients can access my services with dignity, independence, and transparency regarding any applicable service costs.

 

Third-Party Content 

My website may contain links to third-party websites and services such as Remote Online Notarization (RON) platforms, scheduling tools, or payment processors. These services are operated by independent providers and are not controlled by MER Notary Services.

 

I am not responsible for the accessibility of third party sites, but I strive to partner with vendors who prioritize accessibility. 

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If you encounter accessibility issues with a third-party service, please contact me and I will  work with you to find an alternative solution. 

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Formal Complaints 

If you are not satisfied with my response to an accessibility concern, you may file a  complaint with: 

 

Standards & Guidelines 

This Accessibility Statement references the following standards and guidelines: 

 

Last Reviewed 

This Accessibility Statement was last reviewed and updated on March 5, 2026. 

 

I am committed to regularly reviewing and improving the accessibility of my website and  services. If you have questions or suggestions, please contact me at  notary@mernotary.com. 

 

Thank you for choosing MER Notary Services. I am honored to serve you and  committed to ensuring that my services are accessible to all.

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